Frequently Asked Questions
Le Chocolat Alain Ducasse customer service answers all your questions related to your orders, deliveries, our products or our international conditions. If however your doubts remain, please do not hesitate to contact us via the contact form.
International
You will find the list of countries for delivery on our Delivery page. We reserve the right to modify this list throughout the year due to weather events.
Le Chocolat Alain Ducasse will assume responsibility for import taxes for shipments to the U.S. Due to customs regulations, we do not accept orders in excess of 650€ (VAT not included). Le Chocolat Alain Ducasse is responsible for shipments and under no circumstances should you have to pay additional fees.